This guide provides troubleshooting tips for common issues related to configuring the partial order fulfillment setting in Recharge. For general information or to watch a video on the topic, visit Partial order fulfillment.

Sections

• The minimum requirement field shows an error message
• The minimum subtotal requirement field shows an error message
• The required product setting shows an error message

The minimum requirement field shows an error message

The require a minimum # of items setting sets a minimum number of line items that must be in stock in the order for it to process without the out of stock items. If the order results in fewer line items than the minimum threshold, the whole order will be marked with an insufficient inventory error. 

If the minimum requirement setting is enabled it must be a whole positive number that is greater than 0 and under 1000. The red text below the box provides further context to resolve the error. 

The minimum subtotal requirement field shows an error message

The require a minimum order subtotal setting sets a minimum order subtotal that you will accept for the order to process without the out of stock items. If the subtotal of the line items on the order is less than the minimum threshold, the whole order will be marked with an insufficient inventory error. 

If the minimum subtotal requirement setting is enabled, it must be a whole positive number that is greater than 0 and under 10, 000, 000. Numbers should be formatted without currency symbols.

The required product setting shows an error message

The Required product setting allows you to control whether or not an order with out of stock items is automatically processed if specific required products are in stock. A required product in this case is a core product that must be shipped, as without it, the remaining contents of the box do not make sense to include. 

If this setting is enabled a product must be specified in the product dropdown.