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New in-app support experience

Our new in-app support experience for Recharge users is available 24/7, offering instant access to FAQs, troubleshooting guides, product information, and our support team. Learn more.

To access:

1. From the Recharge Merchant Portal, click the Help dropdown menu in the bottom left corner.
2. Select Get help.

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How can we help?

All Platforms Recharge Checkout on Shopify Shopify Checkout Integration Recharge Checkout on BigCommerce BigCommerce Checkout Integration Custom

What is my platform?

Recharge
Account and Store Settings
Shipping
Shipping FAQs

Can I use the Shopify Local Pickup and Delivery function with Recharge?

Shopify's local pickup and delivery feature is compatible with the Shopify Checkout Integration. See Support for local delivery and pickup for additional information.

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