Why don't my sales match the forecasted amount from the Upcoming orders dashboard?
The Upcoming orders dashboard displays gross revenue figures from upcoming orders. Gross revenue figured reflect order line item price x quantity, before discounts, taxes, and shipping are applied. The final amount charged for an order would be adjusted to include these values.
The Upcoming orders dashboard shows queued orders (orders that are currently scheduled to send), as well as projected orders (orders that are expected to be scheduled based on subscription frequency). Several factors can affect the total sales processed during that period:
- Subscribers may skip or reschedule orders, or cancel their subscriptions
- Queued charges may encounter charge or processing errors
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Refunds may be issued for previously processed charges
- New subscriptions may be activated and new orders may be scheduled