PayPal option is not visible at checkout
Recharge Checkout on BigCommerce
BigCommerce Checkout Integration
Sections
Issue
Customers cannot check out using PayPal.
Environment
Platform:
- Recharge Checkout on BigCommerce
The Shopify Checkout Integration uses Shopify Payment settings. Merchants on this integration must work with Shopify to resolve this issue.
Resolution
If you have Braintree setup for PayPal, click Settings and select Payment in the merchant portal to review your configuration. Ensure you have checked the Braintree PayPal Active checkbox in Payment settings.
If PayPal still does not appear, ensure that you have the PayPal option enabled in your Braintree account.
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