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Checkout error: Sorry, this country is not supported by this store
Shopify Checkout integration
Migrated Shopify Checkout Integration
Sections
Issue
Sorry, this country is not supported by this store
error message appears at checkout.
Environment
Platform:
- Shopify Checkout Integration
- Migrated Shopify Checkout Integration
Resolution
This issue occurs when the country does not have an available shipping zone in Shopify. Add a shipping zone in your Shopify settings for that country to resolve this issue.
Note: Shipping zones should also be added to allow billing addresses from that country. For example, if you only ship to Canada but want to allow customers to add a US billing address, you must create a zone for the US. However, you can create an empty zone with no shipping rates to ensure customers cannot have products shipped to that country.
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