The connected account cannot make live charges error at checkout
Sections
Issue
The connected account cannot make live changes
error message appears at checkout.
Environment
- Shopify Checkout Integration
- Migrated Shopify Checkout Integration
Resolution
This error occurs when your payment processor account is not activated or is in test mode. To resolve, check your payment processor settings and reach out to your payment processor to check your account. Your account may be missing information for activation or your payment processor has flagged your account for review.
Shopify manages the payment processors for merchants on the Shopify Checkout Integration. Review your Shopify payment settings or reach out to Shopify Support to confirm your payment processor is correctly configured.