Note: Recharge recently updated the merchant portal to better serve your needs. Some articles in the Help Center may still reference the previous navigation structure. Recharge is in the process of updating all articles to reflect these changes.
How does Recharge determine if the customer has an account?
Shopify Checkout integration
Custom
Recharge Checkout on BigCommerce
BigCommerce Checkout Integration
Migrated Shopify Checkout Integration
Recharge uses a webhook to check the customer's email address at checkout against your ecommerce platform profile records. If a customer profile exists on the platform with that email, the order is created under that customer. If a customer profile does not exist, a new customer profile is created for the order.
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