The original product weight was updated in Shopify, but the wrong shipping rate is being calculated at the checkout
Recharge Checkout on Shopify
Sections
Issue
The wrong shipping rate is being calculated at the checkout after updating the original product weight in Shopify.
Environment
Platform:
- Recharge Checkout on Shopify
Resolution
The Recharge Checkout on Shopify uses auto-renew products to create the subscription through checkout. Updating the weight of the original product does not change the weight of the auto-renew product. Recharge does not automatically sync weight changes to the auto-renew product to allow merchants to maintain separate SKUs/weights on the hidden auto-renew products versus original products. If the original product weight has been adjusted, manually update the weight of the auto-renew product to ensure that the shipping rate is calculated correctly.
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