New in-app support experience

Our new in-app support experience for Recharge users is available 24/7, offering instant access to FAQs, troubleshooting guides, product information, and our support team. Learn more.

To access:

1. From the Recharge Merchant Portal, click the Information menu icon in the top right corner.
2. Select Get help.

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How can we help?

All Platforms Recharge Checkout on Shopify Shopify Checkout Integration Recharge Checkout on BigCommerce BigCommerce Checkout Integration Custom

What is my platform?

Recharge
Account and Store Settings
Site settings
FAQs

Can I use a language pack to translate my Recharge configuration?

Recharge does not offer language packs for storefront or notification translations.

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New in-app support experience

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