In this guide learn how to control when free shipping applies, based on orders meeting certain conditions. Each free shipping configuration depends on your platform.

Offer free shipping when customers order more than one subscription

When using Recharge Shipping Zones and Rates, you can add conditions so that a free shipping rate is applied to an order, provided the order matches a certain weight or price.

If you are a Shopify merchant using the Recharge Checkout on Shopify and basic shipping rates, you can set up a weight-based shipping rate in Shopify and Recharge to use the available shipping rate. Such as, setting the auto-renew product to be 1 lbs then creating a free shipping rate that recognizes when an order is over 2 lbs. For more information, visit Setting up weight-based shipping.

You can offer free shipping for subscription orders with Shopify shipping profiles. See Using Shopify shipping profiles for more information.

Offer free shipping for subscription products while charging shipping for one-time products

It is possible to configure free shipping to be provided for customers with only subscription products at checkout. Then, customers with any one-time products or a mixed cart of items are presented shipping rates with a charge amount.

1. In Shopify, set the weight for your subscription products to 0 lbs.

   Note: If your product is offered as both a subscription product and a one-time product, the weight of the auto-renew product must be set at 0 lbs.

2. Set all one-time products and original products at a rate of 0.1 lbs.
3. Within your Shopify shipping rates, set up a weight-based rate for 0 lbs - 0 lbs that is set to free shipping.
4. Then create an additional rate that is set from 0.1lbs and above that includes the rate you charge for shipping.

You can offer free shipping for subscription orders with Shopify shipping profiles. See Using Shopify shipping profiles for more information.

Offer free domestic shipping while charging international orders

Recharge Shipping zones and rates allow you to set up different rates per location. Such as, setting one zone for domestic orders with a free shipping rate, and creating additional zones for international orders with specific rates configured to charge international shipping. This can be done without affecting the shipping rates for your one-time orders.

Using basic shipping settings you can adjust settings in both Shopify and Recharge. To configure the free shipping rate with basic shipping settings:

1. Set the weight of your subscription products to 0 in Shopify.
   • Create a weight-based shipping rate in Shopify for domestic orders, setting the minimum and maximum weight to 0. Select the free shipping option as the rate.

     Note: The sample package weight in Shopify may have a positive weight, the package weight also needs to be set as 0.

2. Confirm that the rest of your non-subscription products have a weight different than 0. This ensures the one-time products are not provided the free shipping rate at checkout.
3. Add a new shipping zone in Shopify for international countries.
4. Set a weight-based rate for the international shipping zones. Set the minimum and maximum weight to 0 and enter the rate to ship your international subscriptions.

You can configure different shipping rates for domestic and international customers with Shopify shipping profiles. See more information on using Shopify shipping profiles.