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New in-app support experience

Our new in-app support experience for Recharge users is available 24/7, offering instant access to FAQs, troubleshooting guides, product information, and our support team. Learn more.

To access:

1. From the Recharge Merchant Portal, click the Help dropdown menu in the bottom left corner.
2. Select Get help.

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All Platforms Recharge Checkout on Shopify Shopify Checkout Integration Recharge Checkout on BigCommerce BigCommerce Checkout Integration Custom

What is my platform?

Recharge
Account and Store Settings
Exports
Exports FAQs

What time zone do the dates and times in Exports display in?

All dates and times in Recharge's CSV exports are shown in Eastern Time (ET) (UTC-5).

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