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New in-app support experience

Our new in-app support experience for Recharge users is available 24/7, offering instant access to FAQs, troubleshooting guides, product information, and our support team. Learn more.

To access:

1. From the Recharge Merchant Portal, click the Information menu icon in the top right corner.
2. Select Get help.

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All Platforms Recharge Checkout on Shopify Shopify Checkout Integration Recharge Checkout on BigCommerce BigCommerce Checkout Integration Custom

What is my platform?

Recharge
Analytics & Insights
Recharge Analytics
FAQs

When do Recharge Analytics dashboards update?

Recharge Analytics automatically syncs and displays new data every night at midnight Eastern Time (ET) (UTC-5).

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