Changing the number of failed charge retries
Shopify Checkout integration
Recharge Checkout on BigCommerce
Recharge Checkout on Shopify
Note: If you are using Failed Payment Recovery, the following instructions do not apply to your store.
You can change the number of failed charge retries with the following steps:
- In the merchant portal, click Settings and select Payment.
- Under Failed charges, select the number of times and frequency a charge should be retried.
For more information about order errors and how to adjust your store's retry intervals and settings, check out the guide on Managing order errors.
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