Note: Recharge recently updated the merchant portal to better serve your needs. Some articles in the Help Center may still reference the previous navigation structure. Recharge is in the process of updating all articles to reflect these changes.
Can my customers update their billing information during migration to Recharge?
If your payment processor remains the same between your old system and Recharge, customers can still update their billing information in the previous system while the migration is in progress.
If you are changing payment processors or the previous system is no longer available, customers must wait until the account is created in Recharge. The migration process has to be completed before they can update their billing information.
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