What happens when you remove a shipping rate will depend on what platform your store is using.

Shopify Checkout Integration

If your store is on the Shopify Checkout Integration, Recharge's shipping fallback rates allow you to configure your store's fallback rates in the rare case that rates from Shopify cannot be fetched.

When no fallback rates are configured:

• If the store's setting was previously configured to Process orders if no matching shipping rate is found, the order is processed.
• If the store's setting was previously configured to Display an error if no matching shipping rate is found, the customer receives an error.

See Configure shipping fallback rates for more information.

Migrated Shopify Checkout Integration

For merchants on the Migrated Shopify Checkout Integration, how you handle shipping will differ based on the subscriber's initial subscription date and whether they are billed through Shopify or Recharge. See Customer management on the Migrated Shopify Checkout Integration platform and How can I determine if an order is billed by Shopify or Recharge? for more information.

For customers who are billed by Recharge and whose shipping is managed in Recharge, see the Recharge Checkout section below. For customers who are billed by Shopify see the Shopify Checkout Integration section above.

Recharge Checkout and BigCommerce Integration

By default, orders process and ship even if they do not have any applicable shipping rates.

If you would like orders to display an error instead of processing with a $0.00 shipping rate, set the Errors setting to Display an error if no matching shipping rate is found. Click Settings and select Shipping to access.