What happens when you remove a shipping rate will depend on what platform your store is using.

Shopify Checkout Integration

If your store is on the Shopify Checkout Integration, Recharge's shipping fallback rates allow you to configure your store's fallback rates in the rare case that rates from Shopify cannot be fetched.

When no fallback rates are configured:

• If the store's setting was previously configured to Process orders if no matching shipping rate is found, the order is processed.
• If the store's setting was previously configured to Display an error if no matching shipping rate is found, the customer receives an error.

See Configure shipping fallback rates for more information.

Migrated Shopify Checkout Integration

For merchants on the Migrated Shopify Checkout Integration, how you handle shipping will differ based on the subscriber's initial subscription date and whether they are an existing subscriber or new subscriber. See Customer management on the Migrated Shopify Checkout Integration platform for more information.

For pre-existing customers who checked out on the Recharge Checkout on Shopify and whose shipping is managed in Recharge, see the Recharge Checkout section below. For new customers who checked out through Shopify Checkout see the Shopify Checkout Integration section above.

Recharge Checkout and BigCommerce Integration

By default, orders process and ship even if they do not have any applicable shipping rates.

If you would like orders to display an error instead of processing with a $0.00 shipping rate, set the Errors setting to Display an error if no matching shipping rate is found. Click Settings and select Shipping to access.