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New in-app support experience

Our new in-app support experience for Recharge users is available 24/7, offering instant access to FAQs, troubleshooting guides, product information, and our support team. Learn more.

To access:

1. From the Recharge Merchant Portal, click the Information menu icon in the top right corner.
2. Select Get help.

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How can we help?

All Platforms Recharge Checkout on Shopify Shopify Checkout Integration Recharge Checkout on BigCommerce BigCommerce Checkout Integration Custom

What is my platform?

Recharge
Installation and Getting Started
About Recharge
Security, privacy, and policies

Does Recharge store credit card information?

Recharge does not store credit cards. Recharge uses a secure third-party credit card vaulting service that is fully PCI-compliant. For further information, visit the Recharge Trust Center and Privacy Policy.

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