Can I disable the cancel flow in RechargeSMS to prevent additional cancellation notifications?
Shopify Checkout integration
Recharge Checkout on Shopify
Platform:
- Recharge Checkout on Shopify
- Shopify Checkout Integration
By default, RechargeSMS sends a cancellation confirmation SMS message if your customers cancel their subscriptions, even if the customer cancels outside of SMS messages. To disable the cancellation notification in RechargeSMS:
- On the Shopify Admin, click Apps and select RechargeSMS.
- Choose Settings and select Features.
- Locate the General Functionality section and toggle the option for “Send Cancellation Confirmation Messages” to Off.
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