Sections

• Issue
• Environment
• Resolution

Issue

Customers report that the wrong currency is displayed in the email notifications.

Environment

Resolution

By default, Recharge email notifications display your store's set currency. Custom coding and styling of email notifications can override the default behavior. To fix this error, try the following:

1. In the merchant portal, click Settings and select Notifications.
2. Locate the notification with the currency error.
3. Review the email message contents for the currency symbol in use.
4. Update the currency symbol or adjust the variable for multi-currency use.
5. Click Save and repeat for any other notifications needing adjustment.