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Why was my product discounted twice?
Shopify Checkout integration
Custom
Recharge Checkout on BigCommerce
Migrated Shopify Checkout Integration
Sections
Issue
Product was discounted twice.
Environment
Platform: Cross-platform
Resolution
If you are running a sale on your store and have adjusted the price of your product on the ecommerce platform and your subscriptions are configured with a subscribe and save discount, the subscribe and save discount is calculated on the adjusted price.
For example:
- The regular price of the product is $100 with a subscribe and save discount of 10%. The customer is charged $90 for their subscription.
- Then the item is placed on sale for $75 with the same subscribe and save discount of 10%. The customer is charged $67.50.
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