How can I A/B test my flows?

Note: Recharge recently updated the merchant portal to better serve your needs. Some articles in the Help Center may still reference the previous navigation structure. Recharge is in the process of updating all articles to reflect these changes.

Note: A/B testing flows is only available to merchants on the Pro or Custom plans. Schedule a set-up or upgrade call with Recharge to get started, or contact your Customer Success Manager directly.

You should test your flow before activating it to ensure it works as expected. A/B Tests require you to adjust the percentage for each path to test both paths:

Open the flow in your merchant portal, and click the pencil icon for the Paths to configure the percentages for each path.
Set the percentage for Path A to 100%.
Save your changes.
Perform a test order to trigger the flow to enter Path A using a test customer account configured to accept marketing. Review the Klaviyo email sent to confirm all variables and links work correctly. Ensure Path A works as expected.
Access the flow again and set the percentage for Path B to 100%.
Save your changes.
Perform a test order to trigger the flow to enter Path A using a test customer account configured to accept marketing. Review the Klaviyo email sent to confirm all variables and links work correctly. Ensure Path A works as expected.
After testing both paths, update your A/B Test flow back to the 50/50 split. Save your changes and activate your flow.