Why can't I access any metrics in Klaviyo?
Shopify Checkout integration
Recharge Checkout on BigCommerce
BigCommerce Checkout Integration
Migrated Shopify Checkout Integration
Metrics in Klaviyo are only available once Recharge Quick Actions and Klaviyo have been enabled, and after the initial corresponding event is triggered.
For example, the "Subscription cancelled on ReCharge" metric is not available until at least one customer cancels their subscription. A customer cancelling will trigger the necessary webhook required to display store metrics in Klaviyo.
Note: You can also use the Recharge events tool to send event metrics to Klaivyo.
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