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New in-app support experience

Our new in-app support experience for Recharge users is available 24/7, offering instant access to FAQs, troubleshooting guides, product information, and our support team. Learn more.

To access:

1. From the Recharge Merchant Portal, click the Information menu icon in the top right corner.
2. Select Get help.

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How can we help?

All Platforms Recharge Checkout on Shopify Shopify Checkout Integration Recharge Checkout on BigCommerce BigCommerce Checkout Integration Custom

What is my platform?

Recharge
Core Products
Recharge Quick Actions and Klaviyo
Recharge Quick Actions FAQ

Is it possible to adjust the number of one-time products added to an upcoming order through a Quick Actions link?

No, at this time the quantity of one-time products added to an upcoming order is set to one, and cannot be changed.

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