Customers are receiving duplicate notifications
Shopify Checkout integration
Recharge Checkout on BigCommerce
Recharge Checkout on Shopify
BigCommerce Checkout Integration
If you have set up a Flow in Klaviyo using one of the following Recharge metrics, you must also disable the noted notification in Recharge or both systems will send notifications.
Metric |
Disable notification in Recharge |
| Subscription started on ReCharge | Subscription activation |
| Subscription cancelled on ReCharge | Subscription cancellation |
| Order upcoming on ReCharge | Upcoming charge |
|
Order (prepaid) upcoming on ReCharge |
Upcoming charge |
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