Note: Recharge recently updated the merchant portal to better serve your needs. Some articles in the Help Center may still reference the previous navigation structure. Recharge is in the process of updating all articles to reflect these changes.
How does the advanced Failed Payment Recovery Strategy handle previously retried charges?
Shopify Checkout integration
Migrated Shopify Checkout Integration
Platform:
- Shopify Checkout Integration
- Migrated Shopify Checkout Integration
Once you activate your advanced Failed Payment Recovery Strategy, Recharge takes over retrying any failed payment orders currently in a dunning cycle. This includes charges actively being retried by Recharge or a third-party dunning provider. For instance, if a charge has been retried three times before you activated the strategy, the strategy takes over and continues the retry process from that point.
Was this article helpful?
0 out of 0 found this helpful
