Updating a SKU did not change the product
Relevant to:
Shopify Checkout Integration
Recharge Checkout on BigCommerce
BigCommerce Integration
Migrated Shopify Checkout Integration
Issue
The SKU was changed but the product remained the same.
Environment
Platform: Cross-platform
Resolution
The SKU alone cannot update or change the product information. Consider also completing a Product Swap for an individual product or in bulk to swap to a different subscription product. The Variant ID is a mandatory column, while Product Title and Variant Title are optional columns. Learn more about adding or swapping a product or SKU for the differences in handling.
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