Auto-renew product titles won't update
Sections
Issue
The title of auto-renew products won't update.
Environment
- Recharge Checkout on Shopify
Resolution
Auto-renew products are only used to verify the subscription price and product title you set up during checkout, while the original product in your store is used for all other related information, such as inventory.
Syncing is used to update the auto-renew product with the new product information. Syncing products will not update the product title on the subscription rule in Recharge. If you would like to update the product title in the rule remove and re-add the product to Recharge.
If you manually change the name of the auto-renew product on Shopify syncing will no longer affect the auto-renew product. To update in that case, delete the current auto-renew product and then sync.
For general information or to watch a video on Auto-renew products, visit Auto-renew products overview.
