Why is the Shopify order missing the bundles content selected by a customer before they placed their checkout order?
- Recharge Checkout on Shopify
- Shopify Checkout Integration
To ensure bundle orders are processed correctly, Recharge edits the Shopify order to add the bundle contents. The process to add the bundle content changes slightly depending on the type of bundle:
- Preset bundles: The contents of the bundle are not initially included in the Shopify order for both checkout and recurring orders. Recharge edits the Shopify order after it's created to add the bundle contents.
- Fixed-price customizable bundles: The contents of the bundle are not initially included in the Shopify order for checkout orders. Recharge edits the Shopify order after it's created to add the bundle contents.
This method may cause issues with certain fulfillment systems that process Shopify orders immediately after they’re created but before Recharge has added the bundle contents. As a result, some orders may not include the necessary items for fulfillment. To avoid this, Recharge recommends waiting a few minutes after the order is created before initiating any fulfillment processes, allowing time for the bundle contents to be added to the order.