Analytics reports view
The Analytics reports view feature provides additional store insights at a revenue, subscriber, and subscription level. You can drill into these reports to understand the metric data at a granular level, and make data-informed product and marketing decisions.
This guide explains what reports are available, plus instructions on how you can view and export store data.
- Shopify Checkout Integration
- Migrated Shopify Checkout Integration
- Bigcommerce Checkout Integration
- Recharge Checkout on Bigcommerce
Overview
Analytics reports provide the ability to dive deeper into individual datasets and understand the data that powers the analytics dashboards. For example, access key information, such as a list of the subscribers included in the Active subscribers count.
The report view offers a robust set of features, including:
- Visual metric comparisons
- A Report tab, that includes a summary row and period rows
- A drill-down tab that allows you to view the detailed individual records behind each metric
- Exporting options for both aggregated metrics or detailed drill-down data
Available reports
Analytics reports are divided into three categories:
Revenue
Drill into revenue data with the following reports:
Report |
Description |
|
Subscription orders |
The total count and revenue of subscription orders processed in your store for both checkout and recurring orders. |
|
Subscription checkout orders |
The total count and revenue of checkout orders that included at least one subscription product. |
|
Subscription recurring orders |
The total count and revenue of recurring subscription orders processed in your store. |
Subscribers
Drill into subscriber data with the following reports:
Report |
Description |
|
Active subscribers |
The number of active subscribers (subscribers with at least one active subscription) at the end of the reporting period. This report contains data about the start and end of the period, as well as the net change and growth rate. This data is useful when comparing data over an extended period of time, such as the quarterly growth rate. |
|
New subscribers |
The number of new subscribers created during the reporting period. |
|
Reactivated subscribers |
The number of formerly churned subscribers that reactivated at least one subscription during the reporting period. |
|
Churned subscribers |
The number of subscribers who churned during the reporting period. A subscriber is considered to have churned when they have no remaining active subscriptions. |
Subscriptions
Drill into subscription data with the following reports:
Report |
Description |
|
Active subscriptions |
The number of active subscriptions at the end of the reporting period. This report contains data about the start and end of the period, as well as the net change and growth rate. This data is useful when comparing data over an extended period of time, such as the quarterly growth rate. |
|
New subscriptions |
The number of new subscriptions created during the reporting period. |
|
Reactivated subscriptions |
The number of formerly churned subscriptions that were reactivated during the reporting period. |
|
Churned subscriptions |
The number of subscriptions that churned during the reporting period. A subscription is considered to have churned when it is no longer active. |
View and export data
View and export your store data directly in the merchant portal.
View Analytics reports
- Access the Analytics reports in your Recharge merchant portal:
- From the merchant portal, click Analytics and select Reports.
- Select the applicable Reports category, and click on the relevant Report name to access your store data.
Export store data
Follow the steps below to export specific store data:
- Click the Export button on the report.
- Select which type of data you would like to export:
- Report: An export of the metrics shown on the report
- Data: Line item data used to create the report
- Confirm if you would like to export comparison data.
- Click Export data.
