Why does Shopify Analytics show a decrease in Recharge sales?
- Migrated Shopify Checkout Integration
If you've recently converted to the Shopify Checkout Integration, it is important to note that checkout orders are now processed via Shopify rather than through Recharge. This means that your Shopify analytics counts these orders as Shopify instead of Recharge, whereas previously, on the legacy Recharge Checkout on Shopify platform, Shopify analytics counted both checkout and recurring orders as Recharge.
After converting to the Migrated Shopify Checkout Integration, all checkout orders are counted as online store checkouts in Shopify, and all recurring orders, including orders with additional one-time products remain counted as Recharge.
For more details on comparing analytics between Recharge and Shopify see How should I compare my Recharge and Shopify sales and revenue metrics?