Note: Recharge recently updated the merchant portal to better serve your needs. Some articles in the Help Center may still reference the previous navigation structure. Recharge is in the process of updating all articles to reflect these changes.
How do I remove or add products to the custom Recharge shipping profile on Shopify?
Shopify Checkout integration
Migrated Shopify Checkout Integration
Note: Changing a Shipping zone or Rate of the custom Recharge shipping profile in Shopify will not automatically update queued charges. If you want queued charges updated, contact Recharge support.
Avoid removing or adding products as altering products in this shipping profile can affect existing shipping configurations. Products added in Recharge should automatically update in the custom Recharge shipping profile in Shopify.
If product changes are needed because it did not update correctly, you can delete and then recreate the custom Recharge shipping profile.
Remove the old custom Recharge shipping profile
- Note the Fulfillment locations, Shipping zones, and Rates you have set up.
- From the Recharge dashboard in the merchant portal, click on Settings.
- Select Edit from the Shipping option.
- Under Subscription shipping rate management, click Disable subscription shipping rate management to remove the custom Recharge shipping profile in the Shopify admin.
Add the new custom Recharge shipping profile
- From the Recharge shipping settings, click Create shipping profile.
- Click Create profile and then Configure shipping rates in Shopify.
- Set the new custom Recharge shipping settings on Shopify to match your previous Shipping zones and Rates.
- From the Recharge shipping settings, click Rates look good, followed by Assign subscription products. It may take a few minutes for the products to be added.
- Click Manage my subscription rates to open the profile in Shopify and confirm all products are now added under the custom profile.
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