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Why didn't my incentive discount apply after a product swap?
Shopify Checkout integration
Recharge Checkout on BigCommerce
BigCommerce Checkout Integration
Migrated Shopify Checkout Integration
Sections
Issue
After swapping a product, the product is the wrong price and does not show the subscribe and save discount.
Environment
Platform: Cross-platform
This applies to merchants using Product Subscription Plans.
Resolution
When using Product Subscription Plans, you must select a Plan during the product swap to ensure the incentive discount applies after the product swap.
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