Note: Recharge recently updated the merchant portal to better serve your needs. Some articles in the Help Center may still reference the previous navigation structure. Recharge is in the process of updating all articles to reflect these changes.
Why are there two shipping rates listed at the checkout?
Shopify Checkout integration
Migrated Shopify Checkout Integration
Shopify Checkout displays two shipping sections: one for the first shipment and one for recurring shipments.
- The first shipment section shows the shipping rate options available at checkout when a customer first places their subscription order
- The recurring shipments section displays the shipping rate that applies to all future recurring orders
Recharge only uses the recurring shipping rate for future orders, not for the initial checkout. On the checkout order recorded in the merchant portal, Recharge displays both:
- The shipping cost for the initial order, and
- A $0.00 placeholder for the recurring order to prevent double charges
Recharge then uses the recurring rate shown at checkout as the shipping rate for all future subscription orders.
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