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Can I translate an active Cancellation Prevention experience?
Shopify Checkout integration
Migrated Shopify Checkout Integration
You cannot edit or translate an active Cancellation Prevention experience.
To translate a Cancellation Prevention experience, you must first duplicate the existing experience. Then, apply you translations to the duplicate experience, deactivate the original experience, and active the updated version.
Note: Any edits to the static text in any Win Back experiences, Cancellation Prevention experiences, or updates to those specific translations in the Affinity customer portal will impact the live Cancellation Prevention experience.
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