Make it easy for customers to update their payment methods directly in the Recharge customer portal with frictionless payment method updates.

This guide explains the eligibility requirements, and how you can enable frictionless payment method updates in your store

How it works

Through frictionless payment method updates, your customers can add and edit payment methods directly in the Recharge customer portal.

Eligibility

You can enable frictionless payment method updates if you:

• Use the Shopify Checkout Integration or the Migrated Shopify Checkout Integration as your platform
• Have the Retain package
• Use Shopify Payments in your Shopify admin payment settings as your primary payment provider

Enable frictionless payment method updates

Enable frictionless payment method updates in your merchant portal:

1. Select Storefront in your Recharge merchant portal and click Customer portal. 
2. Navigate to the frictionless payments updates section and click Check eligibility for frictionless payment updates.
3. Enter your primary payment processor and select your customer portal theme. 
4. Click Check Eligibility so that Recharge can perform a check to confirm you meet the requirements for using this feature.
5. If you meet the requirements to enable frictionless payment methods, select Enable. This will automatically enable the feature on your store.
   • If you do not meet the requirements, you can change your store setup and try to enable the feature again.