Why doesn't the subscription activation email show product quantities?

Recharge's default subscription activation email template does not include product quantities by design.

You can customize the notification using the quantity variable within a loop:

{% for item in line_items %}
<p><strong>{{ item.title }}</strong>
Quantity: {{ item.quantity }}</p>
{% endfor %}

To update the template, navigate to the Email section in the merchant portal, then select Subscription activation and edit the HTML email message.

Example

<p>Hi {{ name }},</p>

<p>You just signed up for a recurring product from 
<a href="http://teststore.myshopify.com">Testing Store</a>.</p>

<p>You can manage your recurring items here:<br>
<a href="{{ link }}">Manage Subscription</a></p>

<p>Please email us at support@testing.com if you have any questions about your recurring orders.</p>

{% for item in line_items %}
<p><strong>{{ item.title }}</strong>
Quantity: {{ item.quantity }}</p>
{% endfor %}

<p>–</p>