Why do my store’s Actions counts differ between the Analytics dashboard and the Subscriptions by Actions report?
Relevant to:
Shopify Checkout Integration
Recharge Checkout on BigCommerce
BigCommerce Integration
Migrated Shopify Checkout Integration
The actions counts shown on the Analytics Dashboard show only actions taken by customers in the customer portal, whereas the Subscriptions by Actions report shows subscription actions from all sources including the API, merchant portal, SMS, and quick actions.
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