Why am I seeing a "Some provinces were not imported for this shipping zone" error?
Relevant to:
Shopify Checkout Integration
Migrated Shopify Checkout Integration
Issue
Some provinces were not imported for this shipping zone error message appears after importing rates from Shopify.
Environment
- Shopify Checkout Integration
- Migrated Shopify Checkout Integration
Cause
This happens when a country is selected in your Shopify shipping zone that does not include the region or province selections. Recharge requires regions or provinces to be defined in order to apply shipping rates correctly.
Resolution
To resolve this error:
- Click the vertical dot menu next to the shipping zone and select Edit shipping zone.
- Remove the country that shows "0 of X Regions".
- Click Select Countries to re-add the country.
- Choose the country again and select all regions or provinces you want to ship to for that country.
- Click Save to apply your changes.
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