This guide provides an overview of the Store section in Recharge, including how to update your store's contact information, provide storefront access to Recharge staff, and how to view your billing information and invoices.

Update store name or email address

You may need to update your store name or email address. This is especially useful if you need to update the email address your store notifications are sent to or update how your store name appears in notifications.

1. Click Settings in the merchant portal and select Store.
2. Enter the new store name and/or email address under Store information.
3. Click Save.

Record storefront password

If your store is under construction, you can set a password in your eCommerce store. Shopify refers to this as a storefront password, and BigCommerce refers to this as a preview code. You can add your password or preview code to Recharge, to allow our support team to access the storefront when troubleshooting. 

1. Click Settings in the merchant portal and select Store.
2. Enter your current storefront password under Store information. 
3. Click Save.

Update your billing information

Recharge Checkout on Shopify or BigCommerce

1. Click Settings in the merchant portal and select Billing & plan.
2. Click Update payment method under Payment Information.
   
   
3. Enter your new billing details and click Save.

Shopify Checkout Integration

For merchants using the Shopify Checkout Integration (including those that have migrated to the Shopify Checkout Integration), you must update your billing details in Shopify directly. 

Update the store owner account

Review the Updating the store owner guide for details on how to adjust the store owner account on file.

View your invoices

1. Click Settings in the merchant portal and select Store.
2. Click See all billing cycles...

For more information, visit Viewing monthly Recharge invoices.

Cancel your Recharge account

For more information, visit Cancelling or uninstalling the Recharge app.