If your Shopify store is not live and you have a storefront password, you can add the password to Recharge. This allows support team access to your storefront when troubleshooting.

Step 1 - View or add a storefront password in Shopify

1. Log into your Shopify account.
2. Under Sales Channels, select Online Store and click Preferences.
3. Under Password protection, you can click Enable password and enter a password in the Password field.
4. Click Save.

Step 2 - Add storefront password to Recharge

1. Copy your storefront password in Shopify.
2. In your merchant portal, click Settings and select Store.
3. Under Store information, enter your Shopify password in the Storefront password field.
4. Click Save.