Working with third-party developers
A third-party developer may be required in order to resolve issues unrelated to Recharge such as:
- Custom theme edits that are not working properly
- Javascript files from other unrelated features
- Missing or incorrectly loaded theme or script files
- Javascript errors
This article highlights the Recharge policy concerning third-party developers and associated work.
Third-party developer policy
While Recharge does seek to work with agencies that share the same value in providing high-quality services, sometimes it doesn't work out with the developer. Keep this in mind when hiring any developer, recommended by us or not:
- Contracting a third-party developer is always at your own risk
- We are not associated with said developers other than providing their names and/or contact information
- Any work which you may have done on your store is at your discretion
- We do not warranty any work that is done by those third-party developers
Note: Should a major problem arise with the Recharge app that we need to assist with, we will not be able to touch any customizations which may have been completed by your third-party developer. However, we can revert your site to a default state and reinstall our base code if requested.
Hire a developer or agency
Depending on your business needs and the scope of the project you may decide to work with a partner or with a larger agency. Review the Recharge Experts page for details on the contrast between Agency Partners to assess what approach best suits your needs.
Tips for working with third-party developers
From our experience, the keys to successfully engaging third-party developers are to:
- Be specific with what you’re looking to accomplish
- Break out each component of what you’re requesting and provide examples whenever possible
- Make sure when to get a quote for your entire project in advance of any work starting
- If you add a new component mid-project, your cost may increase
- If something was not clear on the project upfront, the cost may increase
- If possible, be sure to get documentation on whatever has been done with a third-party developer. In the case you need additional development work, this documentation can be extremely valuable
Become a partner
If you are interested in becoming a partner you can connect with our Partner teams using the following links:
