Bulk editing subscriptions in the merchant portal

You can update subscriptions in bulk for customers subscribed to multiple products, rather than adjusting each subscription individually.

This guide explains how to use the bulk edit feature to update all subscription products in a customer's account at once.

Using the bulk edit function

Customers may have multiple subscription products that need updating. Use the bulk edit function to make changes to multiple subscriptions at one time for a specific customer: 

1. Select Customers in the merchant portal and click Customers from the dropdown.
2. Search for and select the customer.
3. Check all subscription products you would like to update. Select the top checkbox to auto-select all products in the Address.
4. You can select one of the following bulk actions from the Bulk actions bar:
   1. Reschedule the charge date
   2. Update delivery frequency
   3. Move subscriptions to a new address
   4. Cancel selected subscriptions
   5. Delete selected subscriptions permanently
   6. Reactivate previously cancelled subscriptions
5. Follow the prompt to update the subscription.