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  3. Discounts
  4. Creating and managing discounts
Note: Recharge is rolling out a new merchant portal experience. You may notice that some articles still reflect the old navigation. We are in the process of updating our guides to reflect these changes.

Editing discount codes

Relevant to: Shopify Checkout Integration Recharge Checkout on BigCommerce Migrated Shopify Checkout Integration

You can edit certain settings on existing discount codes, depending on the discount type. Some settings can’t be changed after a discount is created.

This article explains how to edit discounts and outlines which settings are available for each discount type.

Edit a discount

  1. In your merchant portal, select Discounts, then click Discounts.

  2. Click the discount code you want to edit.

  3. Update the available settings.

  4. Click Save.

Available settings 

The settings you can edit depend on the discount type. You can edit:

  • The application limit
  • The start date
  • The expiration date

If the discount setting you want to edit is missing or greyed out, you need to delete and recreate the discount code to make the adjustment. 

Once you've determined which settings can be edited, review any applicable limitations before making changes to the discount. See Limitations for details.

Limitations

Certain limitations apply to some of the discount settings you can edit. Refer to the table below to familiarize yourself with any limitations before updating the discount code.

Section

Setting 

Limitation
Application Limits Limit the number of times a discount can be applied in total
  • You must set this value to a number greater than or equal to the number of times the discount has been redeemed.
Date Range Start date

  • You can update the start date if it is set to today or a future date.

  • You can’t update the start date if it is in the past.
Date Range Set an expiration date for new customers

  • You can set or update the expiration date to today or a future date.

  • Setting an expiration date in the past doesn’t retroactively remove the discount from orders placed before that date.

  • The expiration date only applies to discounts applied at checkout and recurring applications.

  • The expiration date doesn’t affect discounts already applied to active recurring orders.
Note: Expiration date applies only when discounts are applied at checkout and when recurring applications are used. Expiration date does not affect the redemption of discounts already applied to recurring orders.

Update unused discount codes in bulk

If you need to update multiple unused discount codes at once, Recharge Support can assist with a bulk update.

Requirements

  • You must update at least 50 discount codes.

  • Bulk updates take up to 5 business days to complete.

  • If you have fewer than 50 codes to update, edit them manually instead.

Bulk updates are handled on a case-by-case basis. If your business requires frequent bulk updates, consider using the Recharge API.

Prepare your CSV file

Before contacting Support, export your existing discount codes and update the file with the new values.

Step 1: Export your discount codes

  1. In your merchant portal, go to Tools & apps.

  2. Select Exports.

  3. Click Create export.

  4. Choose Discount export from the dropdown.

Step 2: Update your CSV file

Use the discount_id column to identify the discount codes you want to update.

Required column

  • discount_id: Identifies the existing discount code.

Editable columns

Add new columns to your CSV file for any fields you want to update:

  • applicable_channels: Where the discount can be applied (for example: checkout, customer_portal, merchant_portal, or api).

  • value: The discount amount (for example: 50 for 50% off).

  • discount_type: percentage, fixed_amount, or shipping.

  • status: Set to enabled to activate a disabled discount.

  • starts_at: New start date.

  • ends_at: New expiration date.

  • usage_limit: Total number of times the discount can be redeemed.

  • applies_to: Whether the discount applies to all products or subscription products only.

  • product_id or collection_id: Required if limiting the discount to a specific product or collection.

  • duration: once, forever, or a specific number of charges.

  • first_time_customer: Restricts the discount to first-time customers.

  • email_restriction: Restricts the discount to a specific email address.

Step 3: Submit your file

Once your CSV file is updated, send it to the Recharge Support team for processing.

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