Configuring store settings

This guide provides resources to help you get started configuring your store settings after installing Recharge on Shopify. The guide will cover shipping settings, tax settings, creating and managing your products, handling inventory, the customer portal, staff account access, and legal settings.

Configure shipping settings

Setting up proper shipping rates is essential for the health of your business, and the next step is to set up your shipping strategy.

Merchants using the Shopify Checkout Integration set up, control, and troubleshoot shipping settings directly within Shopify, and not Recharge.

For more information, visit Shipping setup guide: Shopify Checkout Integration.

Configure tax settings

As a merchant, you might need to charge taxes on your sales and it's important to know how much sales tax is charged for your subscription orders. Taxes are managed directly in Shopify.

Refer to Configuring tax settings with the Shopify Checkout Integration to learn more about how taxes work with Recharge.

Configure product collections and rules 

Understanding subscription models will get you started on your subscription journey. Recharge enables you to group and organize your subscription products into collections.

The Product Subscription Plans guide provides steps to add a product to Recharge.

Configure inventory settings

Inventory management is important to your business as it helps your store prevent stockouts, manage multiple locations, and ensure accurate record-keeping. Inventory is set and managed in Shopify directly. 

Take a look at Handling product inventory for the Shopify Checkout Integration to learn more about inventory behavior settings and how to adjust them in Recharge.

Configure customer portal settings

When it's time for the customer to make changes to their subscription, the customer portal is the command center. Customers can manage their orders, add on products, and make updates in one centralized hub without needing to reach out to your Customer Service team. 

To make any changes and preview the portal, in the merchant portal click Storefront and select Customer portal. For more information, see Understanding the Customer portal.

Refer to Customer accounts with the Shopify Checkout Integration to learn more about how customers use the customer portal to manage their subscriptions. 

Manage staff accounts

If you have multiple team members working with Recharge you can configure additional staff accounts with individual logins.

1. In the merchant portal, click Settings and select Accounts.
2. Click Add account to send email invitations to your team members.

Refer to Enabling Recharge user and account permissions to learn more about adding and managing additional accounts.

Configure legal settings 

A privacy policy is one of the most important documents on any website. It details your company’s views and procedures on the information collected from visitors.

To update or review your legal settings, click Settings and select Legal in the merchant portal. In this section, you can update the subscription terms in the footer of your subscription activation email. 

You may also be able to add a legal disclaimer to your checkout through your Shopify Admin. Refer to Shopify's guide on Adding store policies for more information. Please note, if your store is on any other plan than Plus, you may not be able to remove or edit some text that displays on the customer checkout for subscription purchases. See Shopify's guide on Non-editable checkout wording for subscription purchases.