Note: Recharge recently updated the merchant portal to better serve your needs. Some articles in the Help Center may still reference the previous navigation structure. Recharge is in the process of updating all articles to reflect these changes.
Resource center for merchants, partners, and developers
Sections
Recharge uses a variety of channels to provide you with the resources you need at every stage of your business.
This guide provides links to must-read blog posts, walkthrough tutorials, and informative videos to help you navigate any situation.
Standard resources
Resource |
Purpose |
| Recharge Help Center | A collection of troubleshooting tips, product documentation, and installation steps to help you learn more about the Recharge product. |
| Recharge contact page | Login and connect with the Recharge Support team to troubleshoot technical issues. |
| Merchant HQ | A guided resource that provides tools, instructions, and best practices for merchants at any stage in their Recharge journey. |
| Recharge Blog | A collection of posts from the subscription industry’s thought leaders. |
| Recharge Changelog | A list of updates and releases made to the Recharge platform. |
| Recharge Video Library | A collection of video guides on using the Recharge product to grow your business. |
| Hit Subscribe | Recharge’s official podcast. |
| Recharge Agency Partner Directory | A list of Recharge Agency Partners available to help you. |
Developer and Partner resources
Resource |
Purpose |
| Recharge API documentation | Recharge API reference documentation. |
| DevDocs | A collection of how-tos, recipes, and examples related to the Recharge API. |
| Recharge Theme Engine documentation | Recharge Theme Engine reference documentation. |
| Agency partner program information page | Information about the Partner Program and what Recharge offers. |
| Recharge Agency Partner Program | A detailed breakdown of the Recharge Agency Partner Program. |
| Recharge Agency Partner Support tools | A list of available Partner support resources. |
| Resource library | A collection of resources, from guides and case studies to worksheets and reports, aimed at growing your subscription business. |
Migration resources
Resource |
Purpose |
| Migrations information page | Learn more about the migration process or request assistance from a migrations specialist to get started. |
| Migrating to Recharge | Step-by-step instructions on migrating to Recharge. |
| Migrations template explained | An overview of the information needed to migrate to Recharge. |
| Post-migrations checklist | A list of steps to complete once you’ve migrated to the Recharge platform. |
Onboarding resources
Resource |
Purpose |
| Getting started with Recharge | A guide to onboarding onto the Recharge platform. |
| Merchant HQ | A guided resource that provides tools, instructions, and best practices for merchants at any stage in their Recharge journey. |
| Onboarding resources | A collection of resources designed to help you get started, depending on your ecommerce platform. |
| Recharge Subscriptions 101: Simple Steps for Success | Recharge’s Director of Product discusses ten foundational tips to running a successful subscription business in this educational video. |
| Developing a subscription-based business model | A blog post dedicated to building a subscription-based business. |
Recharge security resources and policies
Resource |
Purpose |
| Trust Center | Lists all of the Recharge policies, including the cookie policy and privacy policy. |
| Recharge design and integration policy | A detailed policy on what the Recharge support team can support in terms of customizations and third-party integrations. See Recharge design policy for more details. |
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