New in-app support experience

Our new in-app support experience for Recharge users is available 24/7, offering instant access to FAQs, troubleshooting guides, product information, and our support team. Learn more.

To access:

1. From the Recharge Merchant Portal, click the Information menu icon in the top right corner.
2. Select Get help.

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All Platforms Recharge Checkout on Shopify Shopify Checkout Integration Recharge Checkout on BigCommerce BigCommerce Checkout Integration Custom

Recharge
Subscription Management
Managing orders
Order flow

Order flow

Understanding the Recharge order flow on the Shopify Checkout Integration
Understanding the Recharge order flow for Recharge Checkout on BigCommerce and Shopify
Understanding the Recharge order flow for the BigCommerce Checkout Integration
Understanding the order flow for orders created using the Recharge API

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New in-app support experience

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