Retain FAQ
- When A/B testing Failed Payment Recovery Strategy messages, what happens if a charge starts on one recovery path?
- How does the Failed Payment Recovery Strategy handle previously retried charges?
- Will my free gifts follow the inventory rules I set in Recharge?
- Do incentives and credits appear in RechargeSMS?
- Can Bundles be an incentive?
- How does streak order count work for Prepaid subscriptions?
- How can I measure the success of my Rewards strategies?
- How can I export customer streak count?
- When does a customer receive their incentive from a Rewards Strategy?
- Can a customer enter the same Rewards Strategy more than once?
- Do Reward Strategies work on individual checkout orders?
- Do discounts implemented by Reward Strategies affect the average order value and customer lifetime value conditions?
- When is the notification sent from Recharge regarding the customer receiving a free gift or cross-sell offer through a Subscription Experience?
