ShipStation is a third-party integration that aggregates other third-party shipping rates for you. ShipStation is integrated with popular carriers such as UPS, USPS, and FedEx, so that you can leverage your preferred provider, and offer discounted shipping rates to your customers. 

Eligibility

Recharge recommends creating a testing environment and testing the integration before making it live to your customers. You must meet the following criteria to be eligible to use ShipStation with Recharge, depending on the Recharge checkout platform your store is using.

Note: ShipStation is supported by Recharge for Shopify merchants. The app is considered in Early Adopter status for BigCommerce and provided as-is. 

Recharge Checkout on Shopify or BigCommerce

• You must have a ShipStation account
• You must use Recharge's Advanced shipping feature with Recharge Shipping Zones, Rates, and Integrations as your shipping setup

Shopify Checkout Integration

• You must have a ShipStation account
• Merchants on the Shopify Checkout Integration do not have access to shipping settings in Recharge, as these settings are set up and controlled through Shopify. Refer to ShipStation's documentation for the Shopify integration for more information on setup

Supported carriers

The ShipStation integration currently supports the following carriers: 

• UPS
• Stamps.com
• Fedex
• UPS Walleted

If you need a carrier different from what is supported, you can contact Recharge Support to ask about adding a new carrier. The product team can investigate adding the carrier to the integration. 

Configure ShipStation

Step 1 - Connect your ShipStation account to Recharge

1. Click Tools & apps in the merchant portal and select App marketplace. 
2. Locate ShipStation in the All integrations tab and select Get. 
3. Enter your ShipStation API key and secret in the empty fields and press Save. This information can be found in your ShipStation settings. 

Step 2 - Add your carriers

Select Save Carrier for each provider that you want to register with Recharge as a shipping provider.

Step 3 - Add ShipStation to your Recharge shipping settings 

1. In your merchant portal, click Settings and select Shipping. 
2. Under Shipping setup, ensure that Use Recharge zones, rates, and integrations (Advanced) is selected.
3. Select Manage Zones and click Add rate.
4. Click the radio button for Use a third-party app to calculate rates, select Shipstation shipping in the dropdown and click Save.

Step 4 - Perform a test transaction

Place a test transaction for a subscription product through your storefront (see instructions for merchants using the Recharge Checkout on Shopify or BigCommerce, or instructions for merchants using the Shopify Checkout Integration). Select your ShipStation rate as the shipping rate on the second page of the checkout. 

Step 5 - Review the test order

Locate the test order in Recharge and confirm that the ShipStation rate is displayed on both the processed order and queued subscription order. 

Support

ShipStation specific questions should be directed to ShipStation's support team.