Changing the currency of a subscription
The currency on an old or active subscription cannot be changed. You must create a new customer shipping address and add a new subscription with the updated currency.
Step 1 - Add a new customer address
- From the Customer page, click Add an address.
- Fill out the payment Add the Payment method, Currency, and customer information
- Click Add an address.
Step 2 - Add a new customer subscription
- Click Add subscription in the new customer address. Select the product matching the original subscription.
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Modify price and variant if needed. Click Custom date and match it to the original subscription's next order date. For prepaid subscriptions, choose a date at least one week in the future.
- Click Add product to finish.
Step 3 - Cancel the old subscription
For regular product subscriptions or prepaid subscriptions set to renew, cancel the existing subscription.
For existing remaining $0 prepaid shipments, these can continue as planned since they are processed without a charge.