Can I add a customer to Recharge?

The ability to add customers to Recharge depends on the platform your store is using:

Shopify Checkout Integration

Merchants using the Shopify Checkout Integration can manually create customers in Recharge and add subscriptions to those customers.

If your store has frictionless payment methods enabled, you can manually add a payment method to an existing customer from their customer details page in Recharge. Navigate to the customer's profile and select Payment methods to add a new card.

If your store does not have frictionless enabled, you cannot manually add a payment method in Recharge. Shopify requires all new subscription customers to complete checkout on Shopify so that the initial payment token can be securely created in Shopify Checkout.

During migrations, you can add customers to Recharge if they already have a payment method on file with Shopify.

Recharge Checkout on BigCommerce

Merchants using the Recharge Checkout can manually add customers as outlined in the Adding a customer to Recharge guide.