When does a customer receive their incentive from a Rewards program?
Relevant to:
Shopify Checkout Integration
Recharge Checkout on BigCommerce
BigCommerce Integration
Migrated Shopify Checkout Integration
Recharge adds a Rewards incentive to the customer's next queued order. Customers are notified via email when the incentive is added to their next queued order.
ORDER PROCESSED/STREAK NUMBER | PROGRAM TRIGGERS AFTER | INCENTIVE IS FULFILLED |
| 1 | Checkout | 2nd global order |
| 2 | First recurring order | 3rd global order |
| 3 | Second recurring order | 4th global order |
For example, if the program triggers after processing three subscription orders, the incentive applies to the fourth queued charge.
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